Privacy Policy

Effective Date: March 12, 2026

Clarity Bridge Labs (“Clarity Bridge Labs,” “we,” “our,” or “us”) respects your privacy and is committed to handling personal information with care, professionalism, and transparency. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, engage with our content, complete a form, book a demo or consultation, communicate with us, or otherwise interact with our services.

By using our website or submitting information to us, you agree to the practices described in this Privacy Policy.

1. Who We Are

Clarity Bridge Labs is a consulting and systems-focused firm that helps businesses improve operations, client communications, automation, intake, booking, CRM performance, and related digital workflows.

Business Name: Clarity Bridge Labs

Website: https://claritybridgelabs.com

Contact Email: [email protected]

2. Information We Collect

We may collect the following categories of information:

A. Information You Provide Directly

When you contact us, complete a form, book a meeting, request a demo, join a waitlist, or otherwise communicate with us, we may collect:

  • name

  • email address

  • phone number

  • company or business name

  • role or title

  • service interests

  • inquiry details

  • scheduling or appointment details

  • any other information you choose to provide

B. Information Collected Automatically

When you visit our website or interact with our pages, we may automatically collect certain technical and usage information, such as:

  • IP address

  • browser type and version

  • device type

  • operating system

  • pages viewed

  • time spent on pages

  • referring URL or source

  • approximate location data derived from IP address

  • clickstream and interaction data

  • cookie identifiers and similar tracking information

C. Communications and Service Records

If you email, call, text, use chat, or engage with us through booking or intake tools, we may keep records of those communications, along with related scheduling, service, and support history.

3. How We Collect Information

We may collect information through:

  • website forms

  • funnel pages and landing pages

  • calendar or booking forms

  • chat widgets or webchat tools

  • cookies and similar technologies

  • analytics platforms

  • advertising and retargeting tools

  • CRM and workflow systems

  • direct email, phone, SMS, or other communications

  • virtual meeting tools and consultation platforms

4. How We Use Information

We use information for legitimate business purposes, including to:

  • respond to inquiries and follow-up requests

  • schedule and confirm consultations, demos, or appointments

  • provide requested services and support

  • improve our website, messaging, offers, and client experience

  • personalize communications where appropriate

  • operate and maintain our business systems

  • send service-related notices, scheduling updates, reminders, and confirmations

  • measure page performance, campaign effectiveness, and website engagement

  • protect against fraud, misuse, unauthorized access, and other security risks

  • comply with legal, regulatory, contractual, or operational obligations

5. Tools, Platforms, and Service Providers

To operate our business efficiently, we may use trusted third-party platforms and service providers to host pages, collect submissions, manage communications, schedule appointments, analyze traffic, automate workflows, or support delivery of our services.

Depending on how you interact with us, those providers may include categories such as:

  • CRM and automation platforms

  • form, funnel, and website tools

  • calendar and booking systems

  • video meeting tools

  • email and SMS service providers

  • analytics and tag management tools

  • advertising or remarketing platforms

  • payment processors, if and when payment functionality is enabled

Examples of tools we may use now or in the future include platforms such as GoHighLevel / LeadConnector, Google tools, Meta tools, LinkedIn tools, Zoom, calendar integrations, communications providers, and related operational vendors.

We do not authorize these providers to use your information for their own independent marketing purposes except as permitted by their applicable terms, policies, or law.

6. Cookies and Tracking Technologies

We may use cookies, pixels, tags, scripts, and similar technologies to:

  • keep our website functioning properly

  • understand how visitors use our website

  • measure traffic and performance

  • improve user experience

  • remember preferences

  • support advertising, retargeting, and campaign measurement where applicable

Some of these technologies may be set by us, and some may be set by third-party platforms we use for analytics, site functionality, or advertising.

You may be able to control certain cookie preferences through your browser settings, our cookie banner or consent tool, or other available controls on the site.

7. Email, Call, and Text Communications

If you provide your contact information, we may contact you regarding your inquiry, consultation request, booked appointment, services, account-related updates, operational notices, or other business-related communications.

A. Service and Appointment Communications

We may send emails or text messages related to:

  • demo confirmations

  • appointment reminders

  • scheduling changes

  • setup steps

  • requested follow-ups

  • service communications and support updates

B. Marketing Communications

If we send marketing or promotional communications, we will do so in accordance with applicable consent and opt-out requirements. You may opt out of marketing emails by using the unsubscribe mechanism included in those messages. For text messages, you may opt out where applicable by replying STOP.

Message and data rates may apply depending on your mobile carrier and plan.

8. How We Share Information

We do not sell your personal information in exchange for monetary compensation.

We may share information in the following limited circumstances:

  • with service providers and vendors that help us operate our business

  • with scheduling, communication, analytics, advertising, or workflow tools used to support our services

  • when required by law, subpoena, court order, or legal process

  • when reasonably necessary to protect our rights, users, systems, property, or safety

  • in connection with a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction, if one were ever to occur

We may also disclose de-identified or aggregated information that does not reasonably identify you.

9. Your Choices and Rights

Depending on your location and applicable law, you may have the right to request access to, correction of, deletion of, or information about certain personal information we hold about you.

You may also:

  • opt out of marketing emails

  • opt out of text messages where applicable by replying STOP

  • decline or manage certain cookies through browser settings or consent tools

  • request that we update inaccurate contact information

To make a privacy-related request, contact us at [email protected].

We may need to verify your identity before fulfilling certain requests.

10. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

  • respond to inquiries

  • maintain client and prospect records

  • operate our systems

  • comply with legal, tax, accounting, and recordkeeping obligations

  • resolve disputes

  • enforce our agreements

  • protect our business and users

Retention periods may vary based on the type of information and the reason it was collected.

11. Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission over the internet and no method of electronic storage is guaranteed to be completely secure. As a result, while we strive to use commercially reasonable safeguards, we cannot guarantee absolute security.

12. Third-Party Websites and Services

Our website, emails, pages, or communications may contain links to third-party websites, tools, or platforms. We are not responsible for the privacy, security, content, or practices of those third parties. Your use of third-party services is subject to their own terms and privacy policies.

13. Children’s Privacy

Our website and services are intended for business and professional audiences and are not directed to children under 13 years of age. We do not knowingly collect personal information directly from children under 13. If you believe a child has provided personal information to us, please contact us and we will take appropriate steps to address the issue.

14. Geographic Scope

Our services are offered primarily within the United States. If you access our website from outside the United States, you understand that your information may be processed and stored in the United States or other jurisdictions where our service providers operate, subject to applicable law.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, services, technology, vendors, legal requirements, or operational practices. When we do, we will update the Effective Date at the top of this page. Your continued use of our website or services after any update constitutes acceptance of the revised Privacy Policy.

16. Contact Us

If you have questions about this Privacy Policy or would like to submit a privacy-related request, please contact us at:

Clarity Bridge Labs

Website: https://claritybridgelabs.com

Email: [email protected]